Shipping Policy

Thank you for shopping with ARIAS SUMMITEDGE SOLUTIONS LLC. This policy outlines how we process and ship orders within the United States, including delivery estimates, costs, and how we handle delays.

Domestic Shipping Only

We currently ship within the United States. At this time, we do not offer international shipping.

Order Processing Time

Orders are typically processed within 1–3 business days after payment verification. Processing times do not include weekends or holidays.

Order Cut-off Time

Orders placed by 5:00 PM local time are eligible for same-day processing on business days. Orders placed after 5:00 PM will be processed the next business day.

Estimated Delivery Time

Delivery typically arrives within 3–4 business days from the date of shipment, depending on the destination and carrier performance.

Shipping Options and Costs

  • Free Shipping: Available on qualifying orders meeting minimum spend thresholds. Not all products or destinations may qualify. The option is displayed at checkout if eligible.
  • Standard Shipping: Reliable carrier service with a typical delivery window of 3–5 business days from shipment. ETA may vary by location.
  • Express Shipping: Accelerated service with faster delivery times, available for eligible addresses. Additional fees apply and are calculated at checkout.

Who Pays Shipping Costs?

Shipping costs are paid by the purchaser at checkout unless otherwise advertised (for example, a promotion offering free shipping on eligible orders).

Carrier and Tracking

We use trusted carriers to deliver your order. You will receive a shipment confirmation email with a tracking number once your order ships. You can track your order from your account page or the carrier’s website.

Order Changes and Cancellations

Once an order has entered processing, changes or cancellations may not be possible. If you need to modify an order, contact us promptly at support@ariassu.com or +1 239-392-8021. We will do our best to accommodate requests if the order has not yet shipped.

Delay Handling Policy

We strive to meet estimated delivery times. However, delays can occur due to factors beyond our control, including carrier delays, weather events, or high shipping volumes. If a delay affects your order, you will receive an updated status and ETA via email. We will work with the carrier to resolve the delay and keep you informed.

Shipping Restrictions

Some products may have delivery restrictions based on location, product category, or regulatory requirements. If a restriction applies, you will be informed at checkout or via email.

Damaged or Missing Items

Inspect your package upon receipt. If you notice damage or if items are missing, contact us within 7 days of delivery with photos of the damaged packaging and contents. We will arrange replacements or refunds as appropriate per our Returns Policy.

Contact for Shipping Inquiries

If you have questions about shipping, please contact:

  • Email: support@ariassu.com